Peaceful Mountain Church is a nonprofit religious organization. While we are not a commercial business, we understand that members may at times request a refund or cancellation of a donation or contribution associated with ceremony registration or membership processing. This policy outlines our approach to such situations with fairness and spiritual integrity.
1. Terms of Return
Refund requests must be submitted within 14 days of the original donation or ceremony registration date. Requests made after 14 days may not be eligible for a refund.
2. Eligibility for Refund
Refunds may be considered for the following reasons:
– Ceremony cancellation by Peaceful Mountain Church.
– Member unable to attend due to verified medical or family emergency.
– Duplicate or erroneous transaction.
Refunds will not be issued for:
– Failure to attend a ceremony without communication.
– Change of mind or personal scheduling conflicts.
– Non-compliance with intake or screening requirements.
3. Requesting a Refund
To request a refund, please send an email to [email protected] with the following:
– Full name and membership email.
– Date and amount of contribution or registration.
– Reason for the refund request.
Please allow 5–7 business days for us to respond and process your request.
4. Refund Process
If approved, refunds will be issued using the original payment method whenever possible. Refunds may take up to 10 business days to appear depending on your financial institution.
For donations, partial refunds may be issued minus a processing fee if administrative work has already been completed.
5. Contact Details
For any questions or to initiate a refund, please contact us at:
Email: [email protected]
Website: www.peacefulmountain.org
